AeroStar Training Services, LLC

Very bad experience. I regret choosing that school.  To enroll you they are very good, but afterwards to give you information, details, to answer questions, fill out forms like TSA, IACRA, answer the phone or emails… a nightmare. Pilotservices like nonexistent, no receptionist, no customer service. A fixed phone that nobody answered. They didnt tell me the info about fingerprints, so i had to do a specific trip to the US to give my fingerprints, which could have been avoided. They messed up the sim schedule and gave me less time. They said i had the correct time, and i insisted so they accepted it. They give you the CTP course and they dont use any of that time to prepare you for the type rating. Then at the type rating course, they put all our training sessions for the checkride on the same day. Four hours for me, and four hours for my partner, plus briefings, 13.5 hours in one day, can you believe it, and then the checkride the next day, no rest time, nothing!!!! At the hangar there is no reception, the door ring doesn’t work so you have to be outside waiting to go in. Inside there is no adequate place to be, it is freezing and full of noise from all the sim systems and computers. Also there was a misunderstanding and i missed 3 hours of ground CTP time one day, and the instructor volunteered his time, 1.5 hours to give me what i missed. The school charged me for 3 hours, even thought the instructor didnt charge them, and it was only 1.5 hours. They didn’t pay him nothing, he told me. I tried calling to sort it out, sent emails, no answer whatsoever. I was anyway willing to pay for 1.5 hours and they kept sending me the invoice for 3 hours, 315usd. The day before the checkride they told  me if I didn’t pay in full, i couldn’t do it. Reticently i paid. The day of the checkride  a saturday, the manager asked my on a WhatsApp message at 6 am if i had paid, and at 8 am he wrote me that the checkride was cancelled. I was asleep. I saw my messages at 9 am. I called him, no answer, i messaged, no answer. Same on sunday, same on monday morning. Around midday on monday i received  a rescheduled checkride for Tuesday. Altogether it took me three weeks to do everything. I asked for two extra sessions to feel ready for the exam, but it all could have been done in  10-11 days. And every day that passed i had to pay hotel, car, food. This is a short version of it all. My recommendation, avoid this school by all means. Pablo

My experience was quite very much okay have no doubt on that Mike

I enjoyed my ATP CTP training and will be returning for my B737 license conversion very soon. I was also able to take flight in their schools training aircraft after my check ride. Igor

Very flexible class dates and many to choose from with my busy schedule. I was able to split my two courses of ATP CTP and the A320 into separate months, which didn´t require me to take off extra days from work while in training. Worked with one enrollments person from start to finish and she was very detailed with review over my foreign flight information, and even had their chief review for accuracy before committing to enrolling. Will return for my recurrent course and also refer my friends! Maria

Pls do not go to this school. They have a hard time finding Instructors yet they keep booking students for their ATP CTP Course. I signed up for the Airbus but they put me on the 737. Its been 10 days and they promised to get us done in 7 days. They keep canceling sim sessions due to lack of available instructors and or broken Simulators. They refuse to give me a full refund and I will be taking Legal Action along with my classmates. Many missed Airline and Charter Interviews because of this. Stay away from this place. Today is 07/07/2023 Marlon

This is 2020. I had an outstanding experience at AeroStar. I attended their ATP/CTP Course who was taught by an experienced former 121 Captain. I followed up with the A2320 Type Rating Course. I used my ATP/CTP Course Certificate to take my ATP Written exam at a testing center. And I was able to combine my A320 Type Rating Check ride with the ATP check and earned both the certificate and Type at the same time. I met a lot of Experienced Airbus Captains there flying internationally and converting their foreign licences to american. They were extremely proficient and helped me tremendously understand the Airplane. subsequently to my training I had a Airline interview who operates A320s and I passed with flying colors and I was hired. Yoonsook Yoon

If I had it to do all over again, I would have chosen another company. I recently paid $10,000 for an A-320 type rating. My instructor was a CRJ captain at a regional airline who had an Airbus type, and the sim partner they assigned to me had no experience in anything larger than a light-twin piston - no glass time, and no CRM. In the fine print, the agreement states they have complete control over making the schedule. To date, it´s been over two months since my last sim session. Any remedial training (which they create the need for due to the long gaps in the schedule) is to be paid for up front by the student. After nearly two months of being put off and/or ignored, I finally spoke to the local FAA office. Shortly after, I received a response from Aerostar telling me that in order to continue with my training I would have to sign a non-disclosure agreement. They´re trying to say that they ´made several attempts to rectify this.´ Not so, and I have the emails to prove it. Kenny Edwards